
Effective communication results from a clearly delineated combination of information, notification, consultation, instruction, requests, and advice.
Develops spontaneously from a mutual spirit of cooperation.
An accumulation of small good-faith actions and honored promises.
A professional is always aiming higher, pursuing new solutions, and seeking new approaches that are better, faster, and stronger.
Challenge is undertaken for oneself, not for others. One cannot become a professional if one does not embrace challenge.
One finds problems by being sensitive to things that do not seem right. One solves problems by bringing things back into harmony.